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What to Do When a Pipe Bursts: A Step-by-Step Guide

Shut off the water first. Then follow these steps to limit the damage, find hidden breaks and get the pipe and your home repaired.

When a pipe bursts, shut off the main water valve right away, then turn off power to wet areas and the water heater. Open the lowest faucet to drain the lines, move valuables out of the water, and take photos. Then call a plumber to repair the pipe and a restoration provider to dry your home.

Key takeaways

  • Know where your main shutoff is before you ever need it.
  • A sudden drop in water pressure and the sound of running water are early clues.
  • In Arizona, most bursts come from age, pressure and corrosion, not freezing.
  • The plumbing repair is often the cheapest part. Drying and rebuilding cost more.

What should you do when a pipe bursts?

  1. Shut off the main water valve. In most Apache Junction homes it sits near the front hose bib or in a box by the curb. Turn it clockwise until it stops.
  2. Turn off the water heater. Switch off its breaker, or set a gas heater to "off", so it does not heat an empty tank.
  3. Cut power to wet rooms at the breaker, if you can reach it without standing in water.
  4. Drain the lines. Open the lowest faucet in the house, such as a tub or outdoor spigot, to empty the pipes.
  5. Save what you can. Move rugs, electronics, papers and furniture to a dry area.
  6. Document it. Photograph the break and every wet area before cleanup.
  7. Call for help. A plumber fixes the pipe. A restoration provider extracts water and dries walls, floors and cabinets.
Find your shutoff today. Walk outside and locate your main valve and the tool needed to turn it. In an emergency, every minute spent searching means more water inside.

How can you tell if a pipe burst?

Some bursts are obvious, with water spraying from under a sink. Others happen inside walls, ceilings or under the yard. Watch for these signs:

  • A sudden drop in water pressure at several fixtures
  • The sound of running or hissing water when nothing is on
  • Wet spots, stains or bulges on walls and ceilings
  • Puddles near walls, cabinets or the water heater
  • Rusty or discolored water from faucets
  • A water meter that keeps moving with every fixture off
  • A water bill that jumps with no change in use

Our guide to signs of water damage in walls walks through the meter test step by step.

How do you tell if a pipe burst underground?

A broken line between the meter and the house shows up outside first. Look for a soggy or unusually green patch of yard in the desert heat, a small sinkhole or sunken spot, water bubbling up near the foundation or sidewalk, and low pressure throughout the house. If the meter keeps spinning after you close the main valve at the house, the leak is likely in that underground line.

Why do pipes burst?

CauseHow it happensCommon in Arizona?
Corrosion and hard waterMinerals and chemistry pit copper from the inside until a pinhole opens or a weak spot splits.Yes, very
High water pressurePressure above about 80 psi strains pipes and fittings. A failed pressure-reducing valve can cause sudden spikes.Yes
Age and worn fittingsSupply hoses, compression fittings and old valves wear out and let go.Yes
Shifting soilExpansive clay and caliche move with wet and dry seasons, stressing buried lines.Yes
FreezingWater expands as it freezes and splits the pipe.Rare, but possible in cold snaps
Water hammerFast-closing valves send pressure shocks through the lines.Sometimes

What temperature do pipes burst?

Pipes are generally at risk of freezing when the outdoor temperature drops to about 20°F or lower, especially for several hours. Exposed pipes can freeze closer to 32°F. That is uncommon in central Apache Junction, but foothill areas like Gold Canyon and Queen Valley see colder nights. Lines in garages, on roofs to swamp coolers, at outdoor spigots and under manufactured homes are most exposed.

PEX plastic tubing handles freezing better than copper because it can stretch, but it is not freeze-proof. Fittings and connections can still crack.

Burst pipe soaked your floors or walls? Start extraction now to limit what has to be torn out.

Call: (856) 481-6893

How much does it cost to fix a burst pipe?

The plumbing repair depends on where the pipe is. A broken supply line under a sink is a quick fix. A pipe behind tile, inside a ceiling or under a slab costs more because someone has to open the wall or floor to reach it.

The bigger cost is usually the water damage. Drying, removing wet drywall and flooring, and rebuilding often add up to more than the plumbing. How fast drying starts makes the biggest difference. Many homeowners policies cover sudden water damage from a burst pipe. See what Arizona homeowners insurance covers.

How can you prevent burst pipes?

  • Have your water pressure tested. A pressure-reducing valve keeps it in a safe range.
  • Replace rubber washer hoses with braided steel and swap old toilet and faucet supply lines.
  • Insulate exposed pipes in garages, on roofs and under manufactured homes before winter.
  • Shut off the main valve when you leave home for more than a few days.
  • Consider a whole-home water softener to slow mineral buildup.
  • Add leak sensors near the water heater, washer and sinks.

Common questions

Who do I call first when a pipe bursts?

Shut off the water first. Then call a plumber to repair the pipe and a water damage restoration provider to dry your home. Both can be on the way at the same time.

Do frozen pipes always burst?

No. Many frozen pipes thaw without breaking. But the pressure from ice can crack a pipe, and the leak often appears when it thaws. Check frozen pipes closely as they warm up.

Does homeowners insurance cover burst pipes?

Many policies cover sudden water damage from a burst pipe. They may not pay to replace the pipe itself, and damage from a slow leak or an ignored problem is often excluded.

How long does it take to dry a house after a burst pipe?

Most burst pipe jobs take about three to five days of drying with dehumidifiers and air movers. Water in walls, cabinets or subfloors can take longer.

Water damage in your home right now? Call for local help, 24/7.Free to call, 24 hours a day, 7 days a week.

Call: (856) 481-6893
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